Terms & Conditions

Purchasing “Age Specific” Items
Products such as vapes, atomizers, e-juices etc.. are made available on our online store for those who are 21+ years or above. However, we are not responsible for any violation or purchase of any products by an underage person.

SalmiyaStore administration/owner has no way to identify the age of the visitor/customer and can not be held responsible for their actions.

Shipping & Handling

  • We ship to Kuwait only using local couriers service
  • We may not be able to ship items on official holidays
  • Purchased items will be shipped to the buyer’s shipping address based on the provided information on our website
  • Shipping & delivery may take 2 to 15 working days based on the purchased item type, location and availability
  • Any purchase after 8:00 pm will be shipped on the next working day
  • After any purchase order, the status can be tracked from your account profile under “My Orders” link
  • If no one available to receive the shipment at the delivery address, Additional delivery charges will be applied

Note: Please confirm your shipping address under your profile before making any purchase order

Payment Methods
We offer the following payment methods at the moment

  • K-Net
  • VISA
  • MasterCard
  • AMEX

Return Policy
No returns, exchange or refund are permitted at any point of time and for any type of purchases.

Transaction & Cards Security
All Debit & Credit Cards transactions are processed through secure and trusted payment gateway managed by K-Net and local bank in kuwait.
We DO NOT at any point of time save, view, use or process any Card Information on our website, Store, database or elsewhere.

Warranty
Electric devices that comes by default with factory warranty will be included along with your purchase. SalmiyaStore will not provide any warranty on any item sold online/offline.

Unauthorized Payments
We are not responsible in any way or form for any unauthorized payment may occur on our website. All payments should be genuine and for an available product from our online store.

You should always purchase using your own bank/payment card. In case you are using another person bank card he/she must agree and be aware of the transaction. There is no way to return, refund or give any credit for any unauthorized payment via a stolen/compromised card to perform illegal actions/activities.

SalmiyaStore administration/owner has the full right to reject/cancel any illegal/suspected payment done or made on salmiyastore.com website or any sub links related at any point of time. Additionally SalmiyaStore administration/owner is not obliged to give or clarify the reason of the rejection.

Unauthorized/illegal payments will not be refunded to the customer at any point of time. It is the customer sole responsibility to ensure the payment is genuine before proceeding further to the final payment page.

Online Support
In case of any technical issues with our website, order or shipping, please contact us via the “Contact Us” page or WhatsApp and we shall get back to you as soon as we receive and read your message.

Change of agreement/terms
All contents herein or on our website “www.salmiyastore.com” are subjected to change without any prior notice.

Last revision made on this agreement was on July 8, 2019.